Frequently Asked Questions
Everything you need to know about shopping at Anycubic Polska Sklep
What are the available shipping methods within Poland?
We offer fast and reliable shipping via DPD courier services and InPost Parcel Lockers (Paczkomaty). Standard delivery typically takes 1-2 business days from the moment of dispatch.
Are the 3D printers covered by a warranty?
Yes, all Anycubic 3D printers purchased from our store come with a standard 24-month warranty for individual customers and a 12-month warranty for business purchases. Specific components like LCD screens and FEP films may have different coverage periods due to their consumable nature.
Can I return a product if I change my mind?
Absolutely. You have 14 days from the date of receiving your order to return any unused and unopened products. Please contact our support team to initiate the return process.
What payment methods do you accept?
We accept a wide range of secure payment options including BLIK, Przelewy24, credit/debit cards, and traditional bank transfers. We also offer installment plans for larger equipment purchases.
Do you provide technical support for printer assembly?
Yes, our technical team is available to assist you. Every printer comes with a detailed manual, and you can also access our library of video tutorials or contact our helpdesk for personalized troubleshooting.
Are your products shipped from Poland or abroad?
All orders are fulfilled directly from our warehouse located in Poland. This ensures no hidden customs fees and significantly faster delivery times compared to international shipping.